ENJOY RELIABLE AFTER SALE SERVICES FOR REALME.
We entered the mobility world in 2008 with the aim of offering our customers handsets which are classy, updated with the latest technology and at the same time pocket friendly. It is with your hearty responses that since then we didn’t have to look back anymore. You have supported us to keep walking on the path of success and here today we are now a leading mobile manufacturer in India. While we have offered you with good quality handsets, we also dint make any chance of leaving behind the opportunity of engaging in a strong bond with you by offering you with after sale service.
Offering after sale services for all your handset related glitches
Our customer support service center addresses all the glitches you face with your realme handset. From internal to external issues, optimum care is provided to ensure that you are able to move with a continuous service. Starting business with keypad handsets, we went ahead with the QWERTY keypad and then shifted our focus to the smartphone world. Though we target initially the younger generation, we understand smartphones are now used by people of all ages. On an addition, not being too familiar with the usage, getting the handset somehow locked or facing software issue is quite common among the elderly users. We, Realme service center in Chennai,respect your needs and have come up with our after sale services in the context of software and hardware glitches prevailing with your phone.
Addressing accidental damages
Along with hardware and software issues, we also address accidental damages but while you are not charged for the former problems, for the later, you need to make some expenses. However, the same is much low than that you are charged by your street’s local mobile service center. On an addition, with parts that are to be replaced, we offer you with only the original ones. This is something you miss at the local store. We also offer you with on time service keeping all your requirements into our concern. realme aims at offering its customers with flexible dealings and it is our dedicated service that stands as our motto.
Documents you need to carry
As values customers, we request you to bring certain documents when coming to our realme service center in Chennai The first important thing in this context is your purchase bill and phone box. This is important for considering whether your handset is still within warranty period or not. Along with this you need to carry an identity proof of yours such as a voter i-card or Aadhar card. This is something required at the time of registering your name and has no connection to the expiry of your warranty period.
Aiming at an extended bond
In case of customers approaching realme Service center in Chennai with handset problems upon the expiry of the warranty period, remember some additional charges might be incurred. However you are not charged when reaching us for phone software upgradation. So are you still looking for some local mobile repairing outlets? Come to us anytime without any hesitation. We are here to serve all your needs and move ahead with a stronger bond.
REALME MOBILE REPAIR SERVICES
WATER DAMAGE REPAIR
We have a high success rate of repairing liquid damaged Phones and we deal with all phone brands but there is no promise for repair. Pay only if it works !
BROKEN SCREEN REPAIR
Phone broken front glass, touchscreen problems, vertical lines or blank screen issues repaired within 1 hour.
CHARGING PORT REPAIR
We will diagnose the problem with the charging port and replace it if necessary. The repair usually takes 30 minutes.s.
CAMERA AND LENS REPAIR
Broken camera lens or autofocus issues with your Phone’s back camera. Repair usually takes less than 1 hour.
BACK PANEL REPLACEMENT
Bent frame, side buttons not working or just too many scratches. All of this is fixed once we replace the back panel frame. Please tell us the color of your Phone.
If your realme Mobile is powering on but does not hold a charge for too long, you may need a new battery. The repair takes 30 minutes and requires booking. Prices start from ₹700.
WE ALWAYS TEST YOUR PHONE AFTER REPAIR
To repair your phone, we need to disassemble it, replace the faulty part and assemble it back. This is complicated process and to make sure everything is working fine, we need to test it. You can do it yourself while you are in our store but if the repair takes more time or if you send it for repair, we need your passcode, pattern lock or password. We won’t be able to test it without it. Your data stays safe for the whole process of testing and we don’t change anything in settings.
* 1 year warranty does not apply to water damage repair services and software repairs. The warranty does not cover physical damage. Read more about the warranty.
Mon - Sat : 10:00 AM to 7:00 PM
Sunday : Closed
(+91) 9677 148 178
No-21, Jawaharlal Nehru Road,
Vadapalani, Chennai - 600026.